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Guests will receive twenty percent (20%) off the cruise-only fare. Full payment of the reduced fare will be due at time of booking. Booking is not refundable. Additional terms and conditions apply.

A&K Travel Group Ltd, along with its subsidiary companies listed below (collectively “A&K Travel,” “us,” “our,” or “we”) recognize the importance of protecting your privacy. This global privacy policy (“Privacy Policy”) describes how we collect, process, and share Guest Personal Data (defined below). This Privacy Policy also describes your rights and choices with respect to Guest Personal Data and other important information. You reached this Privacy Policy by clicking on the privacy policy link when you visited the Crystal Cruises website, however, this Privacy Policy applies to the activities across all of the A&K Travel companies. Please carefully review this Privacy Policy.

A&K Travel Group Ltd is a company incorporated under the laws of the Bahamas. A&K Travel’s subsidiary companies include but are not limited to the following: AK Group Ltd, A&K Corp. Ltd, Abercrombie & Kent Global Travel, AK Monaco Sarl, Abercrombie & Kent Limited, Abercrombie & Kent USA, LLC, Crystal Cruises Holding Ltd, Crystal Cruises SAM, Crystal Cruises USA, LLC, Crystal Cruises Pty Ltd and Cox & Kings.

A&K Travel acts as both a controller and processor with respect to the collection, use, and other processing of personal identifying information which can be used to identify, directly or indirectly, or locate guests ("

) in connection with the guest relationship, as described in more detail in this Privacy Policy.

We have appointed a data protection compliance manager who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data protection compliance manager using the details set out below.

Please see below the relevant contact details of the Data Controller for your country or region. If you are uncertain of have a general question regarding data protection, please use the contact details for the United Kingdom.

United Kingdom of Great Britain and Northern Ireland

Legal entity: Abercrombie & Kent Ltd.
Company No: 01082430
Name: Data Compliance Officer
Email address: 


Postal address: St George's House, Ambrose Street, Cheltenham, GL50 3LG.

Legal Entity: GRCiLaw ltd
Company No: 11311669
Name: Data Protection Officer as a Service
Email Address: 

Postal address: Unit 3 Clive Court, Bartholomews Walk, Cambridge Business Park, Ely, Cambs. CB7 4EA.
Supervisory body: The Information Commissioner’s Office (ICO).
Website URL: 

The contact details for our registered data protection representative in the European Union.

Legal entity: Abercrombie & Kent Italy and Croatia
Name: EU Data Protection Representative
Email address: 


Postal address: Via Fattori 10, Florence, 50132, Italy.
Supervisory body: Garante Per La Protezione Dei Personali
Website URL: 

United States of America, Canada and South/Central America

The contact details for our registered data protection representative for the USA and the Americas

Legal entity: Abercrombie & Kent USA LLC
Name: Data Protection Manager
Email address: 


Postal address: 1411 Opus Place Executive Towers West II, Suite 300, Downers Grove, IL 60515.

The contact details for our registered data protection representative Australia and Asia.

Legal entity: Abercrombie & Kent Australia Pty. Ltd.
Name: Data Protection Manager
Email address: 


Postal address: Level 3, 290 Coventry Street, South Melbourne, VIC 3205.

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control.


A&K Travel will collect personal data from you when you interact with any of the A&K Travel websites, contact any of its subsidiary companies’ reservations departments, use our services, or purchase our products.


We collect Guest Personal Data about or generated by any device you have used to access the websites of subsidiary companies, or when you use Wi-Fi while traveling with A&K Travel. Such collected data could include contact details (such as email address) and previous purchase history or interests. When you use our websites, we also collect certain information about you automatically through our use of cookies and similar technologies. Please see below for our cookie policy.


We receive Guest Personal Data about you from our third-party affiliates or partners and from marketing companies that provide us with such information as a part of their relationship with us. We receive Guest Personal Data from third party travel agents who transfer Guest Personal Data to us when you purchase products or services from them in connection with services that we provide, and other service providers performing services on our behalf. We may receive Guest Personal Data from ad networks, behavioral advertising vendors, market research, and social media companies or similar companies that provide us with additional Guest Personal Data. We may also receive Guest Personal Data from Facebook and other social media companies who may transfer Guest Personal Data to us when you register for one of our services or interact with that social media company on or in connection with our services or the purchase of our products.

We may combine this with data that we already have collected about you.


A&K Travel feels strongly about protecting the privacy of children. A&K Travel’s websites are not targeted for use by minors under the age of 18 (“minors”). A&K Travel does not knowingly collect personal information from minors in connection with the features of our websites without the consent of a parent or guardian. A&K Travel requests that all minors who may visit its websites not disclose or provide any personal data. Minors may not access those sections of the websites that require registration. Upon notification that a minor has provided us with personally identifiable information, we will delete the minor’s personally identifiable information from our records. If you believe we might have any information from a child, please email us at 

III. CATEGORIES OF GUEST PERSONAL DATA AND PURPOSE FOR PROCESSING

A&K Travel collects and processes the following categories of Guest Personal Data, for the purposes specified below when you make an inquiry or purchase a service or product:

Personal name and initials (e.g. First Name, Last Name)

Communicate, interact and identify you and customize the content, products and services that are offered to you;

Verify your authority to enter and use our Services; and

Personal characteristics (e.g., age, date of birth, gender, marital status, nationality) and personal preferences (product preferences, online preferences, interests)

Conduct our business and improve our websites and services, develop new products and services, provide information and support, to better understand your needs and interests, personalize communications and advertising, and generally promote a quality experience for you.

Process, fulfil and follow up on transactions and requests for products, services, support, and information

Financial information (e.g., credit card number, financial institution information and number)

Process transactions you enter into with us (e.g., purchase of goods and services, refunds, discounts and offers)

Contact information (e.g., address, phone number, email address)

Perform certain automated decision-making, including profiling, which is used for direct marketing

Contact you with information about A&K Travel products and services and affiliated third-parties;

Send you other marketing materials, for example, via email, and to notify you about products and services that we believe would be of interest to you

Government Issued ID (e.g., Social Security Number, Government ID Number, Passport Number)

Authentication information (e.g., login id, password)

Verify your authority to enter and use our website and other services

Deter, detect, and prevent fraud and other prohibited or illegal activities

Health related information (e.g., information about physical or psychological state of health, prescriptions, vaccinations, temperature, data on health screening questionnaires, COVID-19 testing)

Book or embark on some of our offerings, visit certain properties or visit certain locations where our cruise ships berth

Health information when / if medical care is required while onboard

Enable us to provide you with bespoke services or in connection with our response to health-related incidents

Information obtained from third parties, including:

Casino third parties related to marketing and background checks

Travel Agents and / or Travel Consortiums for booking purposes

Online behaviour information (online activity, preferences, time spent viewing features on our Site)

Measure, analyze and improve our products and services, the effectiveness of our websites, and our advertising and marketing

Provide targeting advertising, including the use of re-targeting technology

The type of Guest Personal Data collected by A&K Travel may vary from country to country, and in some countries A&K Travel might not collect all of the categories of Guest Personal Data listed above.

A&K Travel is committed to only collecting and processing the minimum amount of data from you that is necessary to the purposes of our data processing activities, and to retain such data only if required to fulfil such purposes. Where applicable, if A&K Travel intends to further process the personal data for a purpose other than that for which the personal data was initially collected, A&K Travel shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this.

While traveling with A&K Travel subsidiary companies:

A&K Travel processes Guest Personal Data when you interact with us offline. Additionally, when you use electronic or RFID technologies, or use on-premise digital services, we may collect browsing information including but not limited to, search history, server logs, application logs, browsing data, first party cookies, third party cookies, pixel tags and clear gifs. In addition, we may process this data in combination with other data that we collect and/or create as necessary in connection with certain legitimate business interests in (i) verifying your identity for authentication and security purposes; and (ii) to prevent fraud.


We may operate CCTV or security cameras on properties operated or owned by A&K Travel subsidiary companies. In connection with these systems, we may collect and/or create Guest Personal Data as necessary in connection with certain legitimate business interests, such as (i) ensuring the safety and security of guests and employees; (ii) recording and investigating health and safety incidents; (iii) keeping track of guests and employees for safety and commercial purposes; and (iv) creating aggregate data.

When you use our digital services, we may collect and process device and network data. We use this data as necessary to fulfil guests’ requests. We may also collect and process data that we collect, create, and/or receive (including through the use of cookies and similar technologies). We typically use this data as necessary in connection with certain legitimate business interests, such as ensuring the security of our websites and other technology systems.

We and certain third parties process Guest Personal Data we hold for certain purposes including but not limited to distribute marketing communications and to create marketing profiles, in connection with online advertising, including targeted advertising, data sales, personalization and guest profiles.

In order to understand our guests’ preferences, and better recommend bespoke products and services we may create a “Guest Profile” by linking together and analyzing Guest Personal Data collected in the following circumstances: (i) when you purchase our products and services; (ii) when you travel with companies owned or operated by A&K Travel and its subsidiary companies; (iii) when you use our digital services; (iv) through cookies and other tracking technologies; (v) when you contact us or submit information to us; and (vi) through feedback and surveys.


During our interactions we may collect special categories of personal data about you as detailed below.This may be because you want us to have the information or inadvertently as result of a group you travel with (please see example below).It may also be because we need to know certain personal data about you which is special category data in order that we can provide you with the best possible service and advise you whether a trip is suitable for you.Health is one of the best examples of this.

E.g.If we receive a group booking from a specific religious association we will inadvertently have details of religious beliefs of those individuals.The same can be said for groups from political associations and trade union associations.

E.g.We are sometimes asked whether certain medication is allowed to be taken into certain jurisdictions which discloses certain medical conditions.

Other special category of personal data which we may end up receiving from you include details about your:

dietary requirements which may disclose your religious or philosophical beliefs;

You are not under any obligation to consent to us processing or disclosing your sensitive information in the manner described above and in our privacy policy. However, if you don’t agree then we won’t be able to process your data or transfer your data to our suppliers. As you will appreciate it would then be difficult to actually provide your holiday because making your holiday arrangements involves processing your data and transferring your data to our suppliers in order that they can provide the services.

If you have concerns with us processing or transferring your data then please discuss that with us at your earliest convenience in order that we can book your holiday and provide you with the necessary services.

If you are happy to consent to our use of your sensitive information, you will also be able to withdraw your consent at any time. However, as this will prevent us from providing your holiday, we will be required to treat any withdrawal of consent as a cancellation of your booking and the cancellation charges in the Booking Terms and Conditions for your booking will become payable.

IV. THE LEGAL GROUNDS FOR PROCESSING GUEST PERSONAL DATA

In most instances, we process your personal data under the legitimate interests of providing you products and services. In other instances, we obtain your consent to process your personal data where we are required to do so by applicable law – for example, where we want to use your contact details for marketing purposes or where the personal data we are collecting from you is sensitive personal data and we are not lawfully permitted to process your personal data on any other legal grounds. Where we rely on your consent for processing your personal data, you may withdraw your consent at any time, by contacting us at 

. Please note, however, that withdrawing your consent will not affect the lawfulness of processing based on the consent you gave prior to withdrawal.

Where we process your personal data for direct marketing purposes, we will log your objection to and stop such processing of your data, and we will not contact you again if requested. You may object to such direct marketing by clicking the unsubscribe link in each such direct marketing message or contacting us at 

While we always want you to be aware of how we are using your personal information, this does not necessarily mean in every instance that we are required to ask for your consent before we can use it. There may be instances where we process your personal data for our legitimate interests (furthering our business relationship with you) or on the basis of other lawful grounds (i.e., because we have established a relationship with you and need to process your personal data in order to provide you with the information and/or services you have requested), without having obtained your consent. We do not seek your consent in such cases largely so that we can provide you with services in an efficient way (or where in some cases it might not be possible for us to seek your consent because we must process personal data, for example, for the detection of fraud). Before processing your personal data, we will consider your rights and freedoms and will only commence such processing where we do not think your rights will be infringed.

Except as otherwise provided in this Privacy Policy, only a limited number of individuals within A&K Travel’s legal, finance, IT, accounting and customer care departments, as well as certain managers (i.e., only persons with assigned responsibility or managerial responsibility for a guest or groups of guests) will receive access to Guest Personal Data when necessary in connection with their job responsibilities.

If you provide A&K Travel with personal data about members of your family and/or other dependents (e.g., for emergency contact or benefits administration purposes), it is your responsibility to inform them of their rights relating to the processing of their personal data for these purposes. You are also responsible for obtaining the explicit consent of these individuals (unless you are authorized to provide such consent on their behalf) to the processing (including disclosure and transfer) of that personal data for the purposes set out in this Policy.

Guests will receive ten percent (10%) off the cruise-only fare. Full payment of the reduced fare will be due at time of booking. Crystal’s standard cancellation terms apply.

Crystal Cruises

It was a culinary and oceanic extravaganza that unfolded at Nobu in Downtown New York City on the 12th of July. Crystal’s exclusive UMI UMA media preview tasting event with Master Chef Nobuyuki (known simply to the world as Nobu) Matsuhisa brought together the world-renowned culinary artistry of Nobu and the gastronomic excellence that Crystal is known for, for an event that was destined to be etched in the memories of all who attended.

The fact that UMI UMA has returned to both of our ships, Crystal Symphony and Crystal Serenity, is unsurprising. Chef Nobu has been partnered with us for over 20 years, and as part of our unparalleled commitment to excellence at sea, it seemed only natural to offer a media preview of the caliber of food that guests could expect once they were back on board. Various travel and F&B influencers mingled with media from top-tier outlets, including Travel + Leisure, Forbes, Robb Report, and People Magazine, along with key stakeholders from Crystal. The result was a dining event that gave a new meaning to tasteful travel!

Everything was perfect. The food was, of course, exceptional. Nobu was his usual personable self, taking selfies and chatting with guests in between creating his extraordinary signature dishes. Guests were treated to a symphony of flavors, including his legendary miso-marinated black cod and fresh sushi and sashimi. Traditional Japanese techniques harmonized with Peruvian ingredients, resulting in dishes that were nothing short of masterpieces. Each bite was a revelation, a journey of taste that transported diners to far-off lands and left them yearning for more. The perfect gastronomic partner for our iconic itineraries!

The event epitomized the fusion of oceanic beauty and culinary excellence. Nobu's dishes symbolized the vastness and depth of the sea, while Crystal represented the elegance and refinement of world-class cuisine. Together, we created an experience that celebrated the harmony between the two, a tribute to the splendor that the world's oceans and culinary arts have to offer.

On a balmy summer day in the heart of New York City, an exclusive and enchanting affair took place, capturing the essence of luxury cruising and the majesty of the high seas. The Crystal UMI UMA event, held on the 12th of July, was a celebration of elegance, entertainment, and the promise of unforgettable voyages with Crystal.

Dalila's role will entail close collaboration with our talented chefs on Crystal Symphony and Crystal Serenity; she will infuse her scientific expertise into their culinary creations to develop balanced menus that can cater to a variety of dietary preferences and requirements—an enticing complement to Crystal's reimagined wellness programs.

It was a pleasure to catch up with Dalila recently, so we took the opportunity to ask her a few questions.

Hi Dalila, could you tell us how your interest started with wellness and nutrition specifically?

I quickly realized the importance of nutrition in optimizing my performance as a young competing athlete. Yes, technique, strategy, and athletic skills are important, but food and nutrition play such an important role too. So, while my friends were reading fashion magazines, I was engrossed in wellness and cooking books!

I decided to pursue my studies in this direction and graduating in the Science of Nutrition, the biological science of how the food we eat impacts our bodies.

That's certainly an impressive start! How did you end up collaborating with chefs as a culinary nutritionist?

As I delved deeper into the science of nutrition, I realized I missed the convivial and authentic aspects of Italian cuisine. Food, for me, is not only nourishment for the body but a way to experience cultures and explore traditions through recipes and local ingredients. Combining my scientific knowledge as a nutritionist with my love for food and cooking became my dream, and working with chefs allowed me to do just that, learning from their vast experience in the kitchen.

That sounds amazing. So, how will you be working with Crystal?

Working with Crystal allows me to share my passion for culinary nutrition with guests and chefs worldwide. These cultural exchanges fuel my continual desire to learn about this amazing science. Using my scientific knowledge and incorporating it into their culinary creations together, we can craft well-balanced menus that can cater to a variety of dietary preferences and requirements.

I will also have the privilege and pleasure of meeting some of Crystal's guests and sharing my expertise while learning from their diverse experiences.

That sounds like a great match. How do you develop your nutritional programs?

In my daily activity as a Clinical Nutritionist, I learned that every person has a unique story; for this reason, there is no nutritional program that fits all. I believe in personalized nutrition, and I always involve my patients in a wellness journey where they learn to enjoy nourishing their well-being and discovering what works best for them.

Thanks. So, how can Crystal guests use your services?

During my previous experience as an onboard Culinary Nutritionist, I saw the power of using real food to communicate healthy eating habits. I shared meals with guests, explained the menu design process, and discussed the stories behind each dish. It was amazing to see how they took that knowledge home and implemented it in their daily lives. I also love to create fun and interactive workshops where learning about nutrition and cooking is part of the pleasure of the cruising experience. We are definitely going to have a lot of fun together!

Can you tell us a little about the philosophy behind the menus at Osteria d’Ovidio?

Osteria d’Ovidio’s fine-dining proposal has been thought out and designed with the idea that guests can travel not only on this great cruise, but on a wonderful Italian culinary journey while traveling to all these incredible places around the world.

Fine dining in Italy takes tradition to evolution. Italian cuisine is strongly influenced by regional tradition. Each region has its own ingredients, cooking method and recipes that makes that region special and different from all the others.

For this reason, every dish of the menus created for Osteria d’Ovidio has its own regional identity. Ingredients, pairing tastes and cooking methods make these regional flavors identifiable. The tasting menus will allow guests to connect different dishes and tastes to either the north or south of Italy, and understand the influences of regional ingredients.

 menu, two different tasting menus and a vegetarian menu. We are offering choices that will raise Osteria d’Ovidio’s menus to that of a Michelin star restaurant. Depending on what guests want, they can order from the standard menu, or take a deep dive with one of the two tasting menus. These tasting menus reflect the distinctive flavours of the north and the south of Italy. To emphasise the culinary experience, as in all Michelin star restaurants, we are offering an Italian wine pairing for both the two “menu degustazione” that pairs perfectly with each dish. We will only offer the pairing menu for the whole table, which will allow guests to to interact and share their culinary experience during dinner, which is typical of the conviviality of Italian mealtimes!

I am a vegetarian, will I still be able to enjoy options at Osteria d’Ovidio?

Yes, of course! I have created a special vegetarian menu that reflects how elite chefs are approaching a more sustainable attitude to culinary research. I also did not want to exclude vegetarians from the culinary philosophy of Osteria d’Ovidio. A vegan menu will be provided too.

Dalila will be onboard Crystal Symphony on the October 9, 2023 voyage from 

. Join her for a chance to learn all about her exceptional approach to wellness, nutrition, and gastronomy.

We are delighted to introduce Dalila Roglieri, who has recently joined our team as Crystal's Culinary Nutritionist. Dalila is a highly qualified professional with a strong background in sports and nutrition. As an ex-elite athlete, Dalila has always been fascinated by the deep connection between sports and nutrition. Pursuing studies in the Science of Nutrition, Dalila has acquired a deep understanding of how nutrients and diet impact our body, mind, and overall health.

We are delighted to introduce Dalila Roglieri, who has recently joined our team as Crystal's Culinary Nutritionist. Dalila is a highly qualified professional with a strong background in sports and nutrition. As an ex-elite athlete, Dalila has always been fascinated by the deep connection between sports and nutrition.

A TASTE OF THINGS TO COME